Privacy Policy

Last updated: February 2026

Wesconnex Ltd (“Wesconnex”, “we”, “us”, or “our”) is a content strategy and production company registered in England and Wales. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website (https://wesconnex.com), purchase our courses, or interact with our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Registered address: Somerset House, 37 Temple Street, Birmingham, B2 5DP, United Kingdom
Contact email: contact@wesconnex.com

1. What Information We Collect

We may collect the following personal data:

Information you provide directly:

  • Name and email address (when purchasing a course or subscribing to our emails)
  • Payment information (processed securely by Stripe — we do not store your card details)
  • Any information you share during live sessions, Q&A, or email correspondence

Information collected automatically:

  • Browser type, device, and operating system
  • IP address
  • Pages visited and time spent on our website
  • Cookies and similar technologies (see Section 7)

2. How We Use Your Information

We use your personal data for the following purposes:

  • Fulfilling your purchase — delivering course access, Zoom session links, and recordings
  • Email communications — sending purchase confirmations, session reminders, course updates, and follow-up emails via our email marketing platform
  • Improving our services — understanding how visitors use our website to improve content and user experience
  • Legal compliance — meeting our legal and regulatory obligations

We will not use your data for purposes other than those stated without your consent.

3. Third-Party Service Providers

We use the following third-party services to deliver our courses and process your data. Each provider has their own privacy policy, which we encourage you to review:

Service Purpose Privacy Policy
Stripe Payment processing stripe.com/privacy
MailerLite Email marketing and automation mailerlite.com/legal/privacy-policy
Zoom Live session delivery and recording zoom.us/privacy
Zapier Workflow automation zapier.com/privacy
WordPress Website hosting wordpress.org/about/privacy

These providers act as data processors on our behalf and are contractually required to protect your data in accordance with applicable data protection laws.

4. Email Marketing

When you purchase a course, you will receive transactional emails related to your purchase (confirmations, session reminders, recordings). These are necessary to deliver the service you purchased.

You may also receive marketing emails about our programmes and services. You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any email.

Our email marketing is managed through MailerLite, which stores subscriber data on servers within the EU and holds ISO 27001 accreditation.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Purchase and course data: Retained for up to 2 years after the end of your course, or as required for accounting and legal purposes.
  • Email subscriber data: Retained until you unsubscribe or request deletion.
  • Payment records: Retained as required by HMRC regulations (typically 6 years).

After the retention period, your data will be securely deleted or anonymised.

6. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it, including:

  • Secure payment processing via Stripe (PCI-DSS compliant)
  • Password-protected access to internal systems
  • Encrypted data transmission (HTTPS)

While we take reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience.

Types of cookies we may use:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors use our website (we may use analytics tools such as Google Analytics in the future, in which case this policy will be updated)

You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of access — request a copy of the data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request deletion of your data (subject to legal obligations)
  • Right to restrict processing — request we limit how we use your data
  • Right to data portability — request your data in a portable format
  • Right to object — object to processing of your data for certain purposes
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, email us at contact@wesconnex.com. We will respond within 30 days.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will take steps to delete it promptly.

10. Third-Party Links

Our website and emails may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of every website you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

12. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Wesconnex Ltd
Somerset House, 37 Temple Street, Birmingham, B2 5DP, United Kingdom
Email: contact@wesconnex.com

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by emailing hello@wesconnex.com. We will respond to your request within 30 days.